1. RECEIVING YOUR PRINT

    A practical option
    for every suitable order.

    Completed orders can be collected from Creoprint in Watford or packed for delivery to addresses across the UK. The most appropriate option depends on the size, weight, quantity, destination and required deadline.
    Delivery requirements should be confirmed when ordering so we can allow for suitable packaging, collection arrangements and transit time alongside the print-production schedule.
    COLLECT FROM WATFORD
    Collect when your order is ready
    Collect completed work directly from our production facility at Unit 31, Peerglow Industrial Estate, Watford.
    LOCAL & UK DELIVERY
    Packed for safe transit
    Suitable orders can be packed and dispatched using an appropriate courier service for local or nationwide delivery.
    CRITICAL DEADLINE?
    Speak to us before ordering
    If your deadline cannot move, contact us first so production, collection and realistic transit options can be discussed.
  1. COLLECTION FROM CREOPRINT

    Collect directly from
    our Watford print facility.

    Collection is available once we have confirmed that your order is complete and ready. Please do not travel until you have received confirmation from our team.
    Creoprint Limited
    Unit 31
    Peerglow Industrial Estate
    Northwood
    Watford
    WD18 9SR
    DELIVERY OPTIONS

    From individual cartons
    to larger consignments.

    Standard courier delivery
    Suitable packaged orders dispatched through an appropriate courier service for delivery across the UK.
    Multi-box consignments
    Larger orders separated into several cartons and prepared together as one coordinated consignment.
    Multi-address delivery
    A completed order divided into agreed quantities and labelled for delivery to different branches, offices, venues or sites.
    Pallet delivery
    Heavy or high-volume orders secured for palletised collection and delivery where this is the safer practical option.
  1. PRODUCTION & TRANSIT TIMES

    Printing time and delivery time
    are not the same thing.

    Every delivery date depends on both the time needed to manufacture the order and the time required for it to travel. Finishing, packing, destination and the selected delivery service can all affect the overall schedule.
    PRODUCTION TIME
    Making the order
    Begins once the specification, artwork and any required proof have been approved. Different products and finishes require different production times.
    TRANSIT TIME
    Moving the order
    Starts after production and packing are complete. Courier and pallet transit operates separately from Creoprint’s manufacturing schedule.
    SAFEST OPTION
    Collect urgent work
    Where an order must be available by an immovable deadline, confirmed collection from Watford removes the additional risk of courier transit.
    Do you have a critical deadline?
    Contact us before ordering. We will confirm what can realistically be produced, when it can be ready and whether collection or delivery is the most appropriate option.
    VIEW URGENT PRINTINGCONTACT CREOPRINT
  1. DELIVERY & COLLECTION QUESTIONS

    Before your order
    leaves our print room.

    How will I know when my order is ready to collect?

    Our team will confirm when production is complete and your order is ready. Please wait for that confirmation before travelling to collect.

    Are delivery charges included?

    This depends on the product and quotation. Any applicable delivery charge should be shown during ordering or confirmed as part of your bespoke quotation.

    Can one order be delivered to several addresses?

    Yes, where agreed in advance. Tell us the quantity required at each destination so the order can be divided, packed and labelled correctly.

    How are large or delicate printed items packed?

    Packaging is selected according to the product, dimensions, weight and delivery method. Boards, banners, documents and multi-product orders may require different cartons, tubes or protective materials.

    What should I do if a delivery appears damaged?

    Photograph the external packaging and the affected contents, retain all packaging and contact Creoprint promptly with your order details. This gives us the information needed to investigate the issue.

    Can you guarantee a courier delivery time?

    We can arrange an appropriate service and provide the expected transit schedule, but courier travel remains outside our direct control. For an immovable deadline, contact us before ordering so collection and delivery risks can be discussed.
    NEED HELP PLANNING DELIVERY?

    Tell us where your print needs to go

    Send us the products, quantities, destination or delivery addresses and required date. We will help identify a practical collection, courier or pallet option for the order.
    DISCUSS YOUR DELIVERY